A Study on Consumer Awareness and Satisfaction towards Online Digital Payment - With Special Reference to Pollachi Taluk

Digital payment a way to make that is made through digital modes. In payments the payer and payee or both can use modes send receive money. It also called electronic payment. There no need for have hard cash every transaction involved in transactions. All transactions are done only online payments. convenient The objectives of studies are: To identify customer preference towards measure level satisfaction about services. This study based on primary data secondary which collected from consumers find out awareness 100 respondents were taken this y using convenience sampling method. was conducted Pollachi taluk. following statistical tools used analyze data: Percentage analysis Fried man rank test. Some findings majority 67% female, 69% age group between 20-35 years, 70% unmarried. satisfied with methods first given RTGS followed by Phone pay, Paytm app, NEFT, RTGS, Net banking, Debit card, wallet, Rupay Paypal, Credit card. concluded most having more growth users Smartphone internet penetration such area facilitated adoption